94901-38180 WASHER, PLATE, SK Denso Cross

06Mar2018
(Revised 06May2019)
U-138
A-105
D-125
O-131
TA-4
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL EXHAUST FLUID MANIFOLD ON CERTAIN CATERPILLAR PRODUCTS
108K 3206 PS53703
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53703" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 06Mar2018 (Revised 25Jul2018) Service Letter. Changes have been made to the Mail Codes, Affected Product, Parts Needed, Action Required, Service Claim Allowances, and Parts Disposition.
TERMINATION DATE
31Mar2020
PROBLEM
The existing diesel exhaust fluid manifold can fail on certain Caterpillar Products. If the existing DEF manifold fails it can lead to inducements and eventual engine shutdown.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C13 JR900312-00539
N3F02234-02648
C15 N5F01010-01217
C18 N8F00759-00904
C9.3 CS901499-01959
C9.3B NGH00107-00114, 117-136
*******Group 2*******
12M 3 N9B00423-00614
N9F00665-00923
N9P00222-00261
N9R00289-00330
140M 3 N9D00759-01042
N9G00229-00270
N9J00510-00753
N9M00476-00545
14M 3 N9S00234-00263
160M 3 N9L00152-00171
N9T00216-00277