09317-54710 WASHER Denso Cross

15Dec2015
U-668
D-587
O-579
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 390F EXCAVATORS, 772G OFF-HIGHWAY TRUCKS, 834K WHEEL DOZERS, 836K LANDFILL COMPACTORS, 988K WHEEL LOADERS, D9T TRACK-TYPE TRACTORS, AND C18 INDUSTRIAL ENGINES
1290 1254 1713 PS53099
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53099" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Dec2017
PROBLEM
The existing fuel injectors can fail on certain 390F Excavators, 772G Off-Highway Trucks, 834K Wheel Dozers, 836K Landfill Compactors, 988K Wheel Loaders, D9T Track-Type Tractors, and C18 Industrial Engines from a specific injector build time frame. If the existing injector fails it will cause an engine miss and low power.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
390F L MGF00151, 186-190, 192, 194-216, 218-222, 224
772G KEX00126-00127, 130-134, 136-152, 157, 164, 169, 173
834K TWY00303, 701
836K TWZ00421, 445-448, 450-455, 500-505, 507
988K TWX00212, 216, 431-433, 438-440, 444-445, 447-448, 450-453, 455-457, 460, 462-502, 600-636, 640, 642, 646, 650, 658
D9T REX00331, 333-336, 338-339, 341-345, 347-359, 361-362, 365-371, 373-374, 376-378
*******Group 2*******
C18 N8F00529-00532, 534-535, 542-545
PARTS NEEDED
Qty
Part Number Description
*******Group 1*******
6 20R3454 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*******Group&nb