09021-96000 STOPPER Denso Cross

11Feb2016
(Revised 06Apr2016)
N030
N184
N18C
N18D
P280
P291
R080
R120
T030
T035
T120
T122
U066
U068
Before/After
(Limited distribution)
Parts stock action needed PRODUCT SUPPORT PROGRAM FOR INSTALLING FUEL INJECTORS ON CERTAIN C175-20 ENGINES IN 797F AND 797F XQ OFF-HIGHWAY TRUCKS
7750 1290 1251 1254 1713 PS44985
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44985" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code.
Although this Program is to be administered as described above on the Affected Product,parts should be removed from parts stock as soon as possible.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 11Feb2016 Service Letter. Changes have been made to the Affected Product.
TERMINATION DATE
28Feb2017
PROBLEM
The existing 331-5895 and 10R8998 Fuel Injectors in the C175-20 Engines in certain 797F and 797F XQ Off-Highway Trucks can prematurely wear out and not achieve expected life.
AFFECTED PRODUCT
Model Identification Number
797F LAJ00163, 166-168, 178, 201, 231, 248, 268, 284, 289, 294, 301, 304, 320, 349, 358, 360, 362, 368, 370, 383-385, 387, 389, 473, 500, 518-519, 530-531, 533, 544-546
797F XQ WSP00103-00106
PARTS NEEDED
Qty
Part Number Description
80 6V5839 WASHER-HARD
80 8T2223 BOLT-SOCKET HD
20 20R5566 INJECTOR GP-F -G
1 SOFTWARE See Note in Action Required
In order to allow equitable parts availability to all participating dealers, please limi