09644-41150 SPRING, RETURN Denso Cross

29Aug2017
(Revised 26Feb2019)
N030
N061
N184
N18C
N18D
N18F
Z800
Z850
Containment -
After Failure Only
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING A FUEL INJECTOR ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS EQUIPPED WITH C175-20 ENGINES
1290 1251 1254 1713 PS61365
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Containment Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.
When reporting the repair, use "PS61365" as the Part Number and "7777" as the Group Number. Use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 29Aug2017 (Revised 02May2018) Service Letter. Changes have been made to the Termination Date, and Affected Product.
TERMINATION DATE
31Dec2019
PROBLEM
The existing 443-9454 and 20R-5566 Fuel Injectors can fail on certain 797, 797B, and 797F Off-Highway Trucks equipped with C175-20 Engines.
AFFECTED PRODUCT
Model Identification Number
797 5YW00260
797B JSM00151-00152, 220-225, 236-237, 244, 256
797F LAJ00142-00144, 189, 200-202, 227-228, 251-255, 262, 264, 266-269, 276, 283, 285, 287, 292-293, 295-296, 308, 311-314, 316-322, 327-328, 341, 343-344, 350-351, 365, 372-373, 445-446, 458-461, 464-466, 468, 476-477, 483, 491-494, 507-512, 523-525, 554-561, 569-571, 573-584, 596, 634-636, 639, 642-643
PARTS NEEDED
Qty
Part Number Description
4 8T2223 BOLT-SOCKET HD
1 8T9524 SEAL-O-RING
1 20R5566 INJECTOR GP-F -G
1 2287108 SEAL-O-RING-STOR
1 2300940 SEAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED