Rating:
Information sleeve, governor Denso
Include in ##:
Number on scheme 012
09600-07942
as SLEEVE, GOVERNOR
Cross reference number
Part num
Firm num
Firm
Name
09625-21720
SLEEVE, GOVERNOR
0962521720
VS21 13 VL6
MAZDA
SLEEVE, GOVERNOR
Information:
10Nov2017
D-524
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTION PUMP ON CERTAIN 320D 2 EXCAVATORS
1290 1251 PS53618
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53618" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Nov2019
PROBLEM
The existing fuel injection pump may fail on certain 320D 2 Excavators. If the existing fuel injection pump fails, it may cause continuous white smoke at low/high idle.
AFFECTED PRODUCT
Model Identification Number
320D 2 WBY00230, 249, 279, 285-286, 292-293, 298, 327, 358, 10003, 10070
YBK00117, 127, 154, 164, 166
ZBD00229, 250, 265, 286, 290, 311, 384, 390, 414, 455, 459, 465, 499, 518, 574, 633, 677-678, 680, 682-683, 691-692, 697-698, 731, 10347, 10357, 10370, 10413, 10418, 10460, 10525, 10583, 10603, 10641-10642, 10647, 10650, 10669, 10672, 10684, 10716-10717, 10741, 10776, 10815, 10828, 10853, 10856, 10880, 10885, 10915, 11003, 11094, 11102
320D 2L ZBM00152
PARTS NEEDED
Qty
Part Number Description
1 4493641 PUMP AS-F INJ
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 6% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace the existing fuel injection pump with a new 449-3641 Fuel Injection Pump.
Refer to Disassembly and Assembly, "Fuel Injection Pump - Remove", and Disassembly and Assembly, "Fuel injection pump -Install" for the correct procedure.
Note: Ensure that the removed fuel injection pump is locked in the
correct position.
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%