19600-04171 PUMP ASSY, INJECTI Denso Cross

03May2017
U-247
A-163
D-194
O-200
TM-3
Parts stock action only
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING CERTAIN REMAN FUEL INJECTORS IN DEALER PARTS STOCK
7750 PI70664
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Aug2017
PROBLEM
Certain Reman fuel injectors were labeled with the same "2755" trim code from January 9, 2017 through April 18, 2017. The injector serial numbers of suspect injectors are 1825569 through 1880788. The trim code may or may not be correct. Image 1 shows a suspect trim code.
Parts from part distribution centers have been inspected and the boxes have been marked with a large green dot to indicate the injector has been inspected, marked correctly, or the trim code is correct. Refer to Image 2.
ACTION REQUIRED
Inspect the following Reman injectors in dealer parts stock:
20R0848
20R0849
20R0850
20R0863
20R0864
20R1264
20R1265
20R1266
20R1268
20R1269
20R1270
20R1271
20R1272
20R1273
20R1274
20R1275
20R1276
20R1277
20R1278
20R1279
20R1280
20R1281
20R1282
20R1283
20R2296
20R3247
20R3477
20R3479
20R3480
20R3483
Inspect the date code on the box.
If the date code on the box is not January 9, 2017 through April 18, 2017, then mark the box as inspected per this program and place the part back in dealer parts stock.
If the date code on the box is January 9, 2017 through April 18, 2017, then inspect the injector trim code.
If the trim code is not "2755", then mark the box as inspected per this program and place the part back in dealer parts stock.
If the trim code is "2755", then inspect the injector serial number using the following inspection and rework the procedure:
Use the following web address and download the spreadsheet file:
https://cat.box.com/s/4fwh9nz0lwguh8vomifxj2rapqjc27e9
Use the downloaded file. Type in the injector serial number to check the trim code. The spreadsheet will return whether the trim code is OK to use, or rework and mark the injector with the correct trim code.
Note: Some injector serial numbers will show "2755" as the correct trim code.
If the trim code is correct (acceptable trim code), record the injector serial number, then mark the box as inspected per this program and place the part back in dealer parts stock.
If the trim code is not correct (rework), the injector must be relabeled. Use an engraving tool to cross out the original trim code and write the correct trim code as shown in Image 3. Record the injector serial number and the updated/corrected trim code, then mark the box as reworked per this program and place the part back in dealer parts stock.
Image1
Image2
Image3
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts inspected and reworked from dealer parts stock.