09083-80012 PLUG, DRAIN Denso Cross

30May2018
(Revised 10Oct2018)
U-309
D-273
O-279
After Failure Only
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DEF INJECTOR AND FOR REFLASHING THE ENGINE SOFTWARE ON CERTAIN 953K AND 963K TRACK-TYPE LOADERS
108I 1920 1901 PS53768
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53768" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 30May2018 Service Letter. Changes have been made to the Parts Needed.
TERMINATION DATE
31May2020
PROBLEM
The DEF injector can become plugged on certain 953K and 963K Track-Type Loaders. If the DEF injector becomes plugged it can lead to partial or full blockage of DEF flow.
AFFECTED PRODUCT
Model Identification Number
953K LJT00100-00211
963K LBL00100-00678
PARTS NEEDED
Qty
Part Number Description
1 4182073 GASKET AS
1 4609257 INJECTOR AS-DEF
1 5457669 SFWR GP-A1000
1 5460139 SFWR GP-A1000
1 BULK_COOLANT COOLANT See OMM
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 6% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
DEF Injector Replacement ? Remove and Install:
Remove DEF injector and replace. Follow Disassembly and Assembly, UENR0006, for DEF Injector and Mounting - Remove and Install.
Update Engine Software:
Reflash the engine controller (ECM) with the software listed in the Parts Needed or latest available on SIS Web.
SERVICE CLAIM ALLOWANCES