09103-10220 NUT, CAP Denso Cross

14Dec2018
(Revised 20Jul2020)
U-715
A-518
D-631
O-627
Before/After
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE FOR THE DEF PUMP, AND POSSIBLY REPLACING THE DEF INJECTOR ON CERTAIN CATERPILLAR PRODCUTS
108I 1920 7610 PS46083
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46083" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 14Dec2018 (Revised 27Mar2020) Service Letter. Changes have been made to the Problem.
TERMINATION DATE
31Dec2020
PROBLEM
Certain Caterpillar Products may have a problem with the DEF injector 459-7216.
The internal seals within the DEF Injector may fail and allow DEF to leak into the injectors electrical connector housing. Once DEF enters the electrical housing and contacts the electrical pins a DEF Dosing current fault is triggered. This is usually accompanied by an external DEF leak being seen in and around the injectors electrical connector. DEF Dosing Unit/Actuator Diagnostic Trouble Codes (3361/3821) can be triggered which can lead to a system inducement.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
2384D KP500200, 202, 204-207, 209-211, 213, 215-222
2484D KP700252, 255, 257, 259-261
323F LN - SA OEM RGP10101-10104
323F OEM P7P00101-00134
559D KL500100, 104-109, 112, 114, 117, 123-125, 133-135, 137, 139-140, 142-144, 148-149, 153-154, 156-158, 160-162, 164-165, 167, 170, 172-175, 177-188
579D KL700150, 152, 159, 161, 163-166
AP500F 44900100-00102, 104-109, 112-121, 124, 126-128, 130, 132-135, 137-143, 146-147
F5M00100
AP555F AP500102, 106-109, 112-116, 120, 122-131, 137, 140-147, 149-160, 162, 165, 167-171, 173-176, 178, 180-182, 184-186, 188, 190, 192-196, 199-204, 206-207, 209, 211-212, 214, 216, 218-219
M4500100-00104
AP600F AP600100, 102-115, 120-123, 125-129, 131-133, 135-144, 146-147, 149, 153-155, 158-159, 162, 165-166, 168, 170-173, 175-179
AP655F 45200100-00104, 3201
45300100-00104
65500100
MH600102, 104-107, 109-111, 113-114, 116, 120-123, 125-126, 128-130, 132, 134-135, 137-141, 143-144, 147-151, 153-154, 156, 158-166, 168, 170, 172-173, 175-177, 179, 181-182, 187-188, 191-192, 195-201, 203-210, 212-216, 218-219, 221, 224, 226-228, 230, 232-236, 238, 240-243, 245-249, 251-25