09350-04510 HOLDER & NOZZLE SE Denso Cross

12Aug2020
(Revised 19Aug2020)
U-490
D-471
O-460
Priority
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE DEF INJECTOR COOLANT HOSES ON CERTAIN 313 AND 315 NGH EXCAVATORS
1380 PI33207
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered as soon as possible.When reporting the repair, use "PI33207" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Codeand "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI33207" as the Part Number, "7751" as the Group Number,"96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
This Revised Service Letter replaces the 12Aug2020 Service Letter. Changes have been made to the Affected Product.
COMPLETION DATE
TERMINATION DATE
28Feb2021 31Aug2021
PROBLEM
The existing coolant hoses need to be replaced on certain 313 and 315 NGH Excavators. The existing hoses can leak water and/or burst.
AFFECTED PRODUCT
Model Identification Number
313 JHR00140, 144, 148
315 WKX00141-00143, 146-147, 149, 156, 160-161, 168, 174, 176-178
PARTS NEEDED
Qty
Part Number Description
2 0951390 CLAMP-HOSE
1 3270325 MOUNT-FIR TREE
1 6018546 HOSE
1 6018547 HOSE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Replace hoses and clamps with new parts. Refer to the attached Rework Procedure.
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification:
US
Canada
SERVICE CLAIM ALLOWANCES