09350-04380 HOLDER & NOZZLE SE Denso Cross

14Aug2019
B101
B150
E300
E310
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTORS ON CERTAIN 3512E PETROLEUM ENGINES
1290 PS46371
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46371" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31Aug2021
PROBLEM
The existing fuel injectors may fail and create an overfueling event on certain 3512E Petroleum Engines.
AFFECTED PRODUCT
Model Identification Number
3512E SK500105-00106, 109-110, 115-116, 118-119
PARTS NEEDED
Qty
Part Number Description
12 20R7170 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 16% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
It is recommended that the fuel injectors be replaced at an 8000 hour interval.
Refer to Disassembly and Assembly, KENR8163, "Fuel Injector - Remove and Install - Common Rail".
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts % Labor Hrs% Parts % Labor Hrs%
0-22000 hrs,
0-36 mo 100.0% 100.0% 0.0% 0.0%