09627-01761 GOVERNOR ASSY, TOR Denso Cross

13Apr2015
U-164
D-131
O-133
Before/After
PRODUCT SUPPORT PROGRAM FOR INSTALLING A DIESEL EXHAUST FLUID FILTER ON CERTAIN 725C, AND 730C ARTICULATED TRUCKS
108K PS44695
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44695" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
30Apr2017
PROBLEM
The existing diesel exhaust fluid filter can become plugged due to debris on certain 725C, and 730C Articulated Trucks. If the existing filter plugs it will cause E931 low DEF pressure fault codes and E1389 inducements. There is new engine and aftertreatment software available that should also be installed as part of this letter.
AFFECTED PRODUCT
Model Identification Number
725C TFB00111-00329
730C TFF00121-00537
730C EJ TFH00131-00146
PARTS NEEDED
Qty
Part Number Description
1 3783187 FILTER-DEF
1 3915262 GASKET
1 4233251 CONNECTOR AS
1 4250385 FILTER AS-DEF
1 4526055 BASE AS-FILTER
1 4531604 FILTER-DEF
1 4653400 SFWR GP-Engine
1 4653401 SFWR GP-Aftertreatment
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 20% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
To install the new filter. Refer to Special Instruction, REHS9664, "Installation of the New Diesel Exhaust Fluid Filter On Certain Tier 4 Fin