09621-01220 COVER SUB-ASSY, TI Denso Cross

04May2020
E500
After Failure Only
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING A FUEL INJECTOR ON CERTAIN 793F OFF-HIGHWAY TRUCKS
1254 1290 PS54330
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program can only be administered after a failure occurs.The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS54330" as the Part Numberand "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
31May2022
PROBLEM
The existing 443-9454 and 20R-5566 fuel injectors may prematurely fail on certain 793F Off-Highway Trucks.
AFFECTED PRODUCT
Model Identification Number
793F SSP00394, 471, 552-553, 600, 612, 648, 653, 672-673, 693, 696, 767-769, 784, 841-842, 861-862, 871, 873, 875, 898, 990-992, 998, 1009, 1061-1063, 1065-1068, 1173-1174, 1179-1180, 1183-1185
PARTS NEEDED
Qty
Part Number Description
4 8T2223 BOLT-SOCKET HD
1 8T9524 SEAL-O-RING
1 20R5566 INJECTOR GP-FUEL
1 2287089 SEAL-O-RING-ORFS
1 2287100 SEAL-O-RING-STOR
1 2287108 SEAL-O-RING-STOR
1 2300940 SEAL-PIP
1 2697852 SEAL-O-RING
1 3170808 SEAL-O-RING
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Perform a Fuel Status Verification Test (FSVT). Follow all procedures outlined in KENR5398.
Replace injectors showing INJ-2, INJ-7 or INJ-12 codes. Schedule the replacement in line with the 1500 hour recommendation described in KENR5398.
Refer to KENR6052 for removal and installation instructions.
To qualify for this program:
Machine must be operating the most current software release in SIS Web.
Machine must be operating with the Clean Fuel Module (CFM) installed and activated.
Attach a Product Status Report to the claim form.
Provide injector replacement tracking sheet copy for specific machine SN on claim.
Conduct a review