09623-00420 CAMPLATE SUB-ASSY, Denso Cross

04Feb2015
Q630
Q631
Q632
Q633
Q635
Q636
Before/After
(Limited distribution)
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL INJECTORS ON CERTAIN 320D 2 EXCAVATORS
1290 1251 PS44642
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
This Program must be administered either before or after failure.In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44642" as the Part Numberand "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
The information supplied in this service letter may not be valid after the termination date of this program.Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
TERMINATION DATE
28Feb2017
PROBLEM
Under some circumstances, certain 320D 2 Excavators can be hard to start when at normal operating temperature. When this problem occurs the machine displays the symptom of hard to start only when attempting to restart the engine 5 to 30 minutes after engine shut down.
Cold starting and general performance are not affected.
AFFECTED PRODUCT
Model Identification Number
320D 2L ZCS00199-00225, 227-228, 235-256, 258-262, 264-271, 273-276, 292, 294-297, 299-300, 302, 304-313, 452-459, 462-483, 485-496, 558-571, 573-591, 660-698, 700-706, 745-748, 750, 752-753, 755-761, 763-765, 769-770, 772, 774-777
PARTS NEEDED
Qty
Part Number Description
6 4545091 INJECTOR AS-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
Before completing this rework, review the safety actions in the Operation and Maintenance Manual for the Excavator.
Remove the 398-1507 Injectors.
For detailed instructions on removing the injectors refer to Disassembly and Assembly, UENR0674, "Fuel Injection Lines - Remove" and "Fuel Injector - Remove".
Install the new 454-5091 Injectors.
For detailed instructions on installing the injectors refer to Disassembly and Assembly, UENR0674, "Fuel Injector - Install" and "Fuel Injection Lines - Install".
SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts % Labor Hrs% Parts %