09010-05311 BODY ASSY, INJECTI Denso Cross

April 28, 2002
U-88
A-63
AU-57
S-57
H-57
O-74
Afterfailure only PRODUCTSUPPORT PROGRAM FOR REPLACING SETS OF FUEL INJECTORS AFTER AN INJECTORTIP FAILURE IN CERTAIN 3500B ENGINES
1290 PS50440
This Program can be administered aftera failure occurs. The decision whether to apply the Program is made bythe dealer. When reporting the repair, use "PS50440" as the Part numberand "7755" as the Group Number and use 135579 DTF Code. Use "96" as theWarranty Claim Description Code and use "Z" as the SIMS Description Code. The information supplied in this serviceletter may not be valid after the termination date of this program. Donot perform the work outlined in this Service Letter after the terminationdate without first contacting your Caterpillar product analyst. Dealer and District are responsible fordetermining eligibility. Engine installations that are known to have airentry into fuel supply are not eligible for this program.TERMINATION DATE
April 30, 2003PROBLEM
The fuel injector tip may fail on certain 3500BMarine and Genset enginesAFFECTED PRODUCT
Group1
Model Identification Number
3508B 2HW125-1601TW249-2713DW153-161
3512B 4AW329-4282GW234-277
3512B M/AUX 1PW355-361
3516B 1NW122-1342FW183-2123CW236-242
Group2
Model Identification Number
3508B 2BM139-151
3512B 7HM207-224
3516B 8CN170-180
Group3
Model Identification Number
3512B 4TN207-3118EM317-352
3516B 8KN368-4159AN175-201
Group4
Model Identification Number
3508B 7SM229-328
Group5
Model Identification Number
3508B 3DM157-206 PARTS NEEDED
Group 1* - 0R9944
* 8 for 3508 Engines (2HW125-160, 1TW249-271, 3DW153-161)
12 for 3512 Engines (4AW329-428, 2GW234-277, 1PW355-361)
16 for 3516 Engines (1NW122-134, 2FW183-212, 3CW236-242)Group 2* - 0R8691
* 8 for 3508 Engines (2BM139-151)
12 for 3512 Engines (7HM207-224)
16 for 3516 Engines (8CN170-180)Group 3* - 0R8688
* 12 for 3508 Engines (4TN207-311, 8EM317-352)
16 for 3512 Engines (8KN368-415, 9AN175-201)Group 4* - 0R8688 ?OR- 0R8690
* 8 for 3508 Engines (7SM229-328)Group 5* - 0R8690
* 8 for 3508 Engines (3DM157-206)ACTION REQUIRED
Replace all injectors and resultant damage, perstandard repair procedures (SENR6564-04 for injector R&I).SERVICE CLAIM ALLOWANCES
Product smu/age whichever comes first Caterpillar Dealer Suggested Customer Suggested
Parts Labor Hrs Parts Labor Hrs Parts Labor Hrs
0-5000 hrs(0-24 mos) 100% 100% 0 0 0 0
5001-10000 hrs(24-48 mos) 33.3% 50%